Cancellation Policy

Appointment cancellation fees

Clinicians will always make an effort to change appointment times when asked. However, we will need to charge for late cancellations and missed sessions. We understand that there are times when a sudden illness or emergency occurs.
Please liaise and discuss with your clinician regarding possible exemptions.

Cancelled with 24-48 hrs notice (excluding weekends)$50.00
Less than 24 hrs notice received50% of the appointment fee
Non-attendance without notice100% of the appointment fee
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